1. How well do you feel we communicated throughout the process?
1.5 Follow up to this question.. on a scale of 1 to 5, 1 being the worst, 5 being the best, where would you rate us?
2. Would you refer us to your friends and family?
3. During the build processes, were there any crews that you would like to commend?
3.5 Follow up to this question.. Any crews you had issues with?
4. Overall, on a scale of 1 to 5 how would you rate your experience working with us?
5. Last: Any other comments you would like to make?
Hypothetical: If all feedback is positive, ask customer if they would be willing to do a short video testimonial.