Our Core Values
- Provide a great work environment and treat each other with respect and dignity.
- Embrace diversity as an essential component in the way we do business.
- Apply the highest standards of excellence in Service.
- Develop enthusiastically satisfied customers all the time.
- Contribute positively to our communities and our environment.
- Recognize that profitability is essential to our future success.
- At TBPS, performance is measured on the basis of these core values. The information is translated into a scorecard and readily shared with Leads & managers, who in tum brainstorm ways to continually improve. All decisions are driven by these core values. The result? TBPS has enjoyed extraordinary growth and is widely recognized as a high-performing company, even during times of economic turbulence.
- We have customers that are “3%ers”
- Customer that we do not want to do work for
- Senior management decides who is 3%ers
- DO NOT ALLOW 3%ers to do back reviews…. 🙂 Good Luck
- Bad News is NOT like a Fine A Fine Wine ” Bad News do not get better with age”
- ISSUES… Keep Track Of … Report… Resolve
- Loose an Issue…. Loose a customer
- It is Issues Management…