In this course we go over daily set up and what online tools you will need to be signed in to.
Call Tracking Metrics – Soft Phone
Email using Outlook
Misc tools such as docusign, pulseM, google maps etc..
Areas you should inspect on a daily basis – 1st part of day.
Follow up on Repair and Weekly quotes via the Work Order tab.
Check the Schedule and determine needed Tech requests, queue follow ups, and filter cleans ready to be booked