Flow Diagram

Channels

  1. Inbound Calls – Business Hours
  2. Inbound Calls – After hours
  3. VoiceMail – Ring Central
  4. Service Email – Vital Storm form
  5. Quote Queue – Weekly
  6. Quote Queue – Service/Repair

 

Products Area / HL ION Entry

  • New Weekly
    • 1 Work Order – Reminder / 1dfQ New Weekly – <city>
    • 1 Work Order – StartUp Job / On Tech
  • Service/ Repair
    • 1 Work Order – Job type,/ On Tech
  • PPC/FC/SCC
    • 1 Work Order – REMINDER / 3eQ PPC/FC New

 

Products Area / HL ION Entry

  • Dallas North
    • Plano (1)
    • Frisco (1)
    • Dallas (2)
    • Allen (2)
    • McKinney
    • Richardson
    • Addison
  • Dallas North
    • Coppell (1)
    • Flower Mound (1)
    • Lewisville (2)
    • Carrollton (2)
    • Irving
    • Farmers Branch
  • Fort Worth
    • Southlake (1)
    • Colleyville (1)
    • Grapevine (2)
    • Keller (2)
    • Arlington
    • Mansfield
    • Hurst
    • Euless
    • Bedford
    • Fort Worth